Questions & Answers

We handle orders in 1–3 business days, and Standard Shipping (USPS, UPS or FedEx) then takes 4–8 business days in transit. All in, expect your order 5–11 business days after you place it. Business days don’t include weekends or US public holidays.

A flat $5.99, or free on orders over $75. You’ll see the exact amount at checkout before you pay.

No. We ship only to addresses within the United States.

When your order ships, we email you a confirmation with your tracking number. You can also enter your order number on our Track Order page at any time.

Email support@dycaoc.com within 1 hour of ordering. After that, your order may already be packed and changes may not be possible.

Contact us within 30 days of the delivery date (or of the expected delivery date if it never arrived). Send your order number, a short description of the problem and clear photos. After review, we’ll send a replacement or issue a full refund at no cost to you.

Items requested for return within 30 days of delivery, unused, unworn, unwashed and with original tags attached. Final-sale items, underwear, swimwear and pierced earrings can’t be returned. Full details are in our Returns & Refunds Policy.

Email support@dycaoc.com with your order number and the items you want to send back. Please wait for approval before shipping anything. We reply within 1–2 business days with instructions and a free prepaid return label.

No. Return shipping is free: the prepaid label arrives once your return is approved.

Approved refunds are processed within 2–5 business days after we inspect the returned item, back to your original payment method. Your bank or payment provider may need extra time to show it. Original shipping charges generally aren’t refunded unless the law requires it or the error was ours.

We don’t offer direct exchanges. Return the eligible item and place a new order for the one you want.

Checkout is powered by PayPal. Pay with your PayPal balance, a linked bank account, or a credit or debit card (Visa, Mastercard, American Express, Discover). Cards also work through PayPal’s guest checkout, no PayPal account needed.

Payments are processed by PayPal during checkout, and we don’t store your complete card details. See Payment Information.

US dollars (USD). Shipping and any applicable taxes are shown at checkout.

Most of our tops are cut relaxed or boxy, with dropped shoulders. Each product description notes the fit, and our Size Guide lists garment measurements in inches and centimeters.

Tees, hoodies, crewnecks and shorts come in XS through 5XL. Caps are One Size with an adjustable strap.

Each product description includes care instructions. Most of our tees, fleece and twill can be machine washed cold; nylon and track shorts should hang dry, and caps are spot clean only.

We aim to show products accurately, but colors can look a little different depending on your screen. If you have a question about a color, email support@dycaoc.com before ordering.

We restock popular styles when we can, but can’t promise a specific item or size will return. Email us to ask about a particular product.

No. You check out as a guest with your email and shipping details. Your confirmation email and the Track Order page keep you updated.

We collect what we need to process and deliver your order and to improve the site, and we don’t sell personal information for money. Our Privacy Policy has the full details.

Yes. Email support@dycaoc.com with the subject “Data Deletion Request.” We may verify your identity, and we answer verified requests within 45 days (extendable by another 45 days where the law allows, with notice).

Use the unsubscribe link at the bottom of any marketing email. You’ll still receive order and shipping emails.