Privacy Policy

Last Updated: December 23, 2025

OVERVIEW

This Privacy Policy explains how DYC AOC, LLC (“we”, “us”, or “our”) collects, uses, and protects personal information through dycaoc.com, including related products and services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

INFORMATION WE COLLECT

We may collect information that you voluntarily provide when you:

• Place an order
• Contact customer support
• Subscribe to emails or updates
• Submit forms on our website

This information may include your name, billing address, shipping address, email address, phone number, and payment-related information required to complete transactions.

We may also automatically collect limited technical information such as browser type, device information, IP address, and website interaction data through cookies and similar technologies.

HOW WE USE YOUR INFORMATION

We use collected information to:

• Process and fulfill orders
• Provide customer support
• Send order confirmations and shipping updates
• Improve website functionality and user experience
• Prevent fraudulent or unauthorized activity
• Comply with applicable legal obligations

COOKIES & TRACKING TECHNOLOGIES

Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance user experience.

You may manage cookie settings through your browser preferences. Disabling cookies may affect certain website features.

We may also use third-party analytics or advertising services, including Google services, which may collect information according to their own privacy policies.

HOW WE SHARE INFORMATION

We do not sell personal information to third parties.

Information may be shared only when necessary with trusted service providers such as:

• Payment processors
• Shipping and fulfillment partners
• Website hosting and analytics providers
• Legal authorities when required by law

Third-party providers are expected to process information securely and only for authorized operational purposes.

DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards designed to help protect personal information.

Payment transactions are processed through secure third-party payment providers that follow industry security standards. However, no online transmission or storage system can be guaranteed to be completely secure.

YOUR RIGHTS & CHOICES

Depending on applicable laws, you may have the right to request access to, correction of, or deletion of certain personal information.

Requests may be submitted by contacting us at [email protected].

THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

CHILDREN’S PRIVACY

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.

POLICY UPDATES

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.

Continued use of the website after updates constitutes acceptance of the revised policy.

CONTACT INFORMATION